There is much to celebrate the region’s newest call center and the 100 jobs that it is bringing. These are jobs that start at $9 an hour with a 401(k) retirement plan plus dental and medical benefits. Alpine Access employs 7,500 home-based agents who operate as the call centers for Office Depot, ExpressJet, J. Crew and even the Internal Revenue Service. The company is looking for another 100 agents in the region. To work for Alpine Access someone needs to be able to set up an office-like situation at their home. The company started in Colorado, but now has agents all across the country. The advantage to working that way is the company can hire people from all of the nation’s time zones to provide 24-hour coverage. And, by extending its employee base to the entire nation, the company can provide some very specific talents, such as when one of its clients needed 25 bilingual customer service agents. The two languages needed were English and Mandarin Chinese.

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